by Bill Anderton
On the first day of early voting, Monday, October 21, there were widespread problems with the ES&S E-Pollbooks used in Dallas County to check in voters. The turnout on the first day of early voting was heavy (long lines) and the e-pollbook problems contributed to even longer lines.
The problems resulted in the election workers being kicked off the system frequently requiring new logins every time it happened. The problems occurred every 2 to 10 voters. Worse, as a direct artifact of the core problem, the incorrect ballot style (wrong precinct and/or sub-precinct) and its races being printed for some voters. When noticed by election workers or voters, this required spoiling the incorrect ballot and generating new ones. In some cases, this required multiple cycles to generate a correct ballot which consumed more time, One Voting Center reported a total over 200 spoiled ballots on Monday. For these voters, they ultimately cast corrected ballots but this error caused more time and resulted in even longer lines.
Fortunately, these problems were quickly noticed by our Election Workers (Election Judges and Election Clerks) and reported to DCED. The problem was diagnosed and its causes and effects were found an fixed. A more complete background of the problem and its fix are included in the Dallas County Elections Department press release.
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